Top 10 CRM Software For Small Business

CRM software is an essential tool for small businesses to streamline their sales, marketing, and customer service operations. It helps you centralize customer data, track interactions, and automate tasks, giving you a holistic view of your customer relationships. With so many CRM options available, choosing the right one for your small business can be overwhelming. Here are top 10 small business CRM software, including:

HubSpot CRM: Best for B2B and B2C
Zoho CRM: Best for scaling businesses
Freshsales: Best for a simple CRM for small businesses
Pipedrive: Best for simplicity
Salesforce: Best for a basic CRM from a well-known brand
HubSpot CRM: Best for Small Businesses
Zoho CRM: Best for Startups
Freshsales: Best for lead management
monday.com CRM
Insightly
Pipedrive: Best for simplicity
Keap
Less Annoying CRM
Zendesk Sell

What is a CRM Software?

CRM stands for Customer Relationship Management. CRM software is a tool that helps businesses manage all their interactions with customers and potential customers. It can be used to track leads, sales opportunities, and customer service interactions. CRM software can also provide businesses with valuable insights into their customer relationships, which can help them improve their sales and marketing efforts.

HubSpot CRM: Best for small businesses

Top 10 Small Business CRM Software

1. HubSpot

HubSpot is the best free cloud CRM software & tool for small business that offers a free tier and paid plans with additional features. It offers a variety of features to streamline customer relationship management, including free CRM tools, contact management, sales pipeline visualization, email tracking, task automation, and integrations with other business tools.

HubSpot CRM pricing: HubSpot is the cheap CRM software for small business, offers a free CRM plan with limited features. However, for more advanced features and capabilities, you will need to upgrade to a paid plan.

Key Features of HubSpot CRM

HubSpot CRM is a popular free customer relationship management (CRM) platform that offers a variety of features to help businesses manage their contacts, deals, and pipeline. Here are some of the key features of HubSpot CRM:

Easy of use
Contact Management
Deal Pipeline
Task Management
Email Integration
Website Tracking
Reporting and Analytics
Free Forever Plan
Scalability
Ease of Use
Contact deal and task management
Email tracking and engagement notifications
Email templates and scheduling
Document sharing
Meeting scheduling
Live chat
Sales quotes
Lead capture
Sales automation
Marketing automation
Reporting and analytics
Integrations

2. Salesforce

Salesforce is the best cloud CRM for small business that help your marketing, sales, commerce, service and IT teams work as one from anywhere — so you can keep your customers happy everywhere. Salesforce offers a variety of CRM products, including Sales Cloud, Service Cloud, Marketing Cloud, and Commerce Cloud. These products allow businesses to automate tasks, track leads, and improve customer service.

Key Features of Salesforce

Some of the key features of Salesforce include:

Contact and Lead Management
Opportunity Management
Sales Collaboration
Sales Analytics
Mobile Accessibility
Marketing Cloud
Service Cloud
AppExchange
Einstein Analytics
Chatter
Customization and Scalability
Security and Compliance

3. Zoho CRM

Zoho CRM is the best CRM for a startup business. It’s a cloud-based customer relationship management (CRM) software that helps businesses manage their interactions with customers and leads. It offers a variety of features to streamline sales, marketing, and customer support processes. Zoho CRM is a best choice for businesses of all sizes, from small startups to large enterprises.

Key Features of Zoho CRM

Sales Force Automation
Omnichannel Engagement
Team Collaboration
Analytics
Mobile CRM
Integrations

4. FreshSales

Freshsales is an AI-powered cloud CRM software that helps build your sales pipeline and close deals effortlessly. It offers features like sales pipeline management, lead tracking, built-in phone, and live chat to improve sales productivity and customer engagement.

Key Features of Freshsales

Here are some of the key features of Freshsales:

Contact Management
Deal Management
Pipeline Management
Email Integration
Mobile App
Automation
Reporting and Analytics

5. Brevo CRM

Brevo (formerly known as Sendinblue) is a fantastic customer relationship management (CRM) platform to manage customer relationships across email, SMS, chat, and more. It offers a variety of features, including email marketing, automation, sales pipeline management, and live chat. Brevo is a good option for businesses of all sizes that are looking for an all-in-one CRM solution.

Brevo CRM is a powerful and versatile platform that can help businesses of all sizes improve their marketing and sales efforts. It has 500,000+ customers around the world who trust Brevo. It’s particularly well-suited for businesses that need a comprehensive solution for managing their customer relationships and reaching their target audience.

Key Features of Brevo CRM

Marketing Platform: Create and manage email and SMS marketing campaigns, design landing pages, and track program performance.
Sales Platform: Manage your sales pipeline, track deals, and automate tasks.
Conversations Platform: Provide live chat support to website visitors and leverage chatbots to automate conversations.
Customer Data Platform: Unify customer data from various sources into a single platform for a holistic customer view.

6. Pipedrive

Pipedrive is a sales-focused CRM for small businesses to help small businesses manage leads, track sales activities and close more deals. It uses a visual sales pipeline to represent the progress of deals, and it offers features like email integration, automation, and reporting.

Key Features of Pipedrive

Pipedrive is the easy-to-use

7. Capsule

Capsule is a cloud-based CRM (customer relationship management) software designed for businesses of all sizes. It helps users manage customer interactions, build relationships, and streamline sales processes. Key features include contact management, sales pipeline management, task management, and integrations with popular business apps.

Key Features of Capsule CRM

Contact Management
Email Marketing & Tools
Tasks & Calendar
Sales Pipeline
Sales Analytics
Workflow Automation
AI Content Assistant

8. Freshsales

Freshsales is an AI-powered customer relationship management (CRM) software that helps businesses manage interactions with existing and potential customers. It offers features like sales pipeline management, lead tracking, built-in phone, and live chat to improve sales productivity and customer engagement.

9. Insightly

Insightly is a cloud-based CRM (Customer Relationship Management) software designed to help businesses manage customer interactions, leads, sales opportunities, and projects. It offers features such as contact management, sales pipeline tracking, project management, and reporting. Insightly is known for its ease of use and affordability, making it a popular choice for small and medium-sized businesses.

10. EngageBay

EngageBay is an all-in-one CRM platform that offers marketing, sales, and customer service solutions for small and midsize businesses. It includes features like email marketing, landing pages, live chat, a helpdesk, and a built-in CRM system.

11. monday.com CRM

monday.com offers a CRM solution that helps businesses manage their sales pipeline, contacts, and customer relationships. It’s known for its flexibility and ease of use, allowing you to customize it to fit your specific sales process.

Key Features of monday.com CRM

Here are some key features of monday.com CRM:

Sales pipeline management
Contact management
Activity tracking
Automation
Reporting and dashboards

CRM Related Short Questions and Answers

What is the best CRM for small companies?

Ans : HubSpot CRM

What is the best free or cheap CRM for a startup?

Ans: Zoho CRM

What is the best CRM for small businesses?

Ans: Salesforce

What is the cheapest and best CRM?

Ans: Less Annoying CRM

What is the best CRM for a service business?

Ans: Close CRM

What is the most popular CRM software?

Ans : Salesforce

Which is the No 1 CRM?